Change payment method

Al momento il mio metodo di di pagamento è collegato a PayPal, è possibile cambiarlo mettendo una carta di credito/debito non collegandola a Paypal?

Hi matteugo13,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question.

In order to change your payment method from PayPal to a credit card you will have to cancel your paid subscription, downgrade to a free Starter subscription, then resubscribe using your desired payment method. This guide will show you how to cancel your subscription and downgrade to Starter.

Once that is done you can resubscribe to Bronze by following these steps:

1. Click on Pricing in the top-right corner of the screen.


2. Click on Upgrade under the Bronze plan.


3. Choose a yearly or monthly payment schedule and select Credit/Debit Card as your payment method.


4. Finally, enter your credit card information and click on Complete.


Let us know if you have any questions about this.