Upgrade

  • abbonamenti
    Domanda del 20 giugno 2023 alle ore 10:35

    Se facessimo l'upgrade dal nostro attuale abbonamento a quello mensile, quando scade il nuovo mese, possiamo passare all'oro annuale? quindi possiamo fare upgrade sullo stesso piano ma da mensile ad annuale?

    Grazie

  • Joram_Perucho Jotform Support
    Risposta del 20 giugno 2023 alle ore 12:44

    Hi abbonamenti,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. If I understood what you're asking, you want to upgrade to Gold monthly and then Gold yearly. If this is correct, then you can do this. If you have paid for the monthly and decided to upgrade to the yearly plan right away, you will only be charged a prorated amount.

    Let us know if you have any other questions.