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farmofufaDomanda del 11 giugno 2023 alle ore 12:00
buongiorno al momento del salvataggio si blocca irreversibilmente sul loading
grazie
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Ericson_B Jotform SupportRisposta del 11 giugno 2023 alle ore 14:20
Hi farmofufa,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. Can you provide us the URL to the form you're filling out so I can look it for you? Can you also test a different browser other than Safari?
Alternatively, try clearing your cache and cookies. You can check out this guide on How to Clear Cookies in Safari on Mac.
Give it a try and let us know how it goes.