Doppio pagamento

Buongiorno,

in uno dei nostri moduli abbiamo integrato il pagamento tramite PayPal.

Nel momento in cui un utente modifica il modulo, dopo averlo già inviato ed aver pagato, è possibile riconoscere che è già stato effettuato il pagamento e non richiederlo nuovamente?

Hi believefilmfestival,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I understand you don't want to collect the payment again if someone goes back to edit the form. To achieve this, you will need to add the Get Form Page URL on the form, and then set up a condition to Hide the payment widget if filled out previously. Let me show you how:

1. In Form Builder, click on +Add Form Elements.
2. Click on Widget Tab.
3. Search for the Get Form Page URL and click on it to add it to the form.

Once you have added the Get Form Page URL widget let's set up a condition to hide the payment list.

1. In Form Builder, click on Settings in the orange bar at the top screen.
2. Select Condition from the left panel.
3. Click on +Add New Condition and select the first option Show/Hide Field.
4. Set up the condition as per my screenshot below.

If you have a different field on the form replace it with My Product. Basically, we will hide the payment field if it was filled out before they edit the form.

Give it a try and let us know how it goes.

Hi,

thank you very much for your reply!

It was very helpful. I solved my problem.

Best,

Davide