Non trovo le risposte al mio documento

Buonasera, ho inserito un indirizzo email come "proprietario" di un modulo che ho creato, ma ora non ricevo le risposte di coloro che compilano quel modulo. Come faccio? Grazie.

Hi, I entered an email address as the "owner" of a form I created, but now I'm not getting responses from those who fill out that form. How can I do? Thank you.

Hello Emma,

Thank you for reaching out to Jotform Support. Our Italian Support is currently unavailable at the moment so we will be answering your query in English for the meantime. I’m sorry you're having issues with your form. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

When I looked at your form, I saw that the Notification Email wasn't configured correctly. It seems the the recipient email is missing:

It’s easy to add recipient on the Notification Emails. Let me show you how:

• In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
• In the menu on the left side of the page, click on Emails.
• To edit it, click on the Pencil icon on the right side of the Notification Email.
• Then, under the Recipients tab, just enter a new email address.

Give it a try and reach out again if you have any other questions.