Problema di pagamento

Non mi permette di pagare, inserisco i dati della carta con i fondi e lui non mi fa completare il pagamento, mi obbliga a passare da pyapal

Hi Olitec,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, I'll help you with your question. I'll reach out to our Billing Team to check what's causing this. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience, we appreciate it.

Hi Olitec,

Thanks for your patience. I received an update from our Billing Team and they have confirmed that you already paid via Paypal. Please do get back to us if this is not the case.

We really appreciate your patience and understanding while we’re looking into this.