errore modulo

  • DogParadiseABGestione
    Domanda del 5 maggio 2023 alle ore 12:54

    salve ho un problema con questo modulo, si è presentato nella giornata di oggi infatti esiste un'iscrizione fatta precedentemente

    Jotform Thread 5133261 Screenshot
  • Charlie_Ma
    Risposta del 5 maggio 2023 alle ore 13:02

    Hi DogParadiseABGestione,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. Based on the error, the user might have an idle time before submitting the form but we need to investigate it further. Is all your form having this issue or is there a specific form that receives this error message? If this error only occurs to a specific form, please provide us the Form URL of the affected form.

    You can grab the URL in two simple steps below.

    1. In Form Builder, click on Publish at the top.
    2. Under Quick Share, click on Copy Link to copy your form URL.

    errore modulo Image 1 Screenshot 20

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.