Ho cambiato il logo e l'anteprima su whatsapp non funziona come posso risolvere?

Ho cambiato il logo e l'anteprima su whatsapp non funziona come posso risolvere?

Hi Federica,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I checked your form, and you have added the below logo on your form.When I try to send this form via WhatsApp it shows me this logo on Preview as well. Here is the screenshot:

I have cleared your form cache, can you give it a try now?

Give it a try and let us know if you need any help.