Campo obbligatorio Appuntamento non compilato ma ordine comunque inviato

  • Merigge
    Domanda del 11 settembre 2024 alle ore 16:01

    Buonasera ho ricevuto un ordine dove non è stato inserito il campo obbligatorio dell’orario e giorno e comunque l’ordine è stato accettato e inviato.

    come mai ?

    attendo vostro riscontro allego l’ordine ricevuto senza orario e giorno

    Jotform Thread 18911493 Screenshot
  • Joseph Christian Jotform Support
    Risposta del 11 settembre 2024 alle ore 18:33

    Hi Raffaele,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, It seems someone was able to submit your form without filling out the required Appointment field. This happens when the form filler is using a browser with their JavaScript disabled/turned off. The Required fields are checked using Javascript. If they are disabled, then the user will be able to submit the form even if a required field is not filled.

    To prevent this from happening again, I suggest that you add the NoScript widget to your form. When this widget is added to the form, it will conditionally hide the entire form and display the message you defined when JavaScript is disabled in their browser. Let me show you how to do it:

    1. In Form Builder, click on Add Form Element +, then click on Widgets tab in the left panel.
    2. Now, search and select NoScript widget and drag the widget into your form.

    Campo obbligatorio Appuntamento non compilato ma ordine comunque inviato Image 1 Screenshot 20 Give it a try and let us know if you have any other questions.

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