Form language is in Italian when creating conditions

  • Feniarco
    Domanda del 19 luglio 2024 alle ore 09:01

    Ho un problema con la lingua.
    Nelle condizioni del modulo, l'elenco paesi esce in Italiano e quindi Italia è scritto Italia.
    Nel modulo da compilare (online) l'elenco dei paesi esce in inglese e quindi Italy.
    A quel punto la condizione creata non funziona.
    Come posso risolvere?
    Grazie

    Jotform Thread 17069553 Screenshot
  • Chris_L Jotform Support
    Risposta del 19 luglio 2024 alle ore 09:19

    Hi Feniarco,

    Thanks for reaching out to Jotform Support. Our Itlaian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I can see that your form language is English. I tried to replicate the issue, but it seems the language is in English. Take a look at the screenshot below:

    Form language is in Italian when creating conditions Image 1 Screenshot 40

    Can you try to temporarily change the language of your account? Here's how to do it:

    • On your My Forms page, click on your Profile Image/Avatar icon.
    • In the window that opens, click on Settings.
      Form language is in Italian when creating conditions Image 2 Screenshot 51
    • Click on the Edit button on the right of Language.
      Form language is in Italian when creating conditions Image 3 Screenshot 62
    • Select English from the dropdown and click on Save.

    Let us know if you have any other questions.

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