ANNULLAMENTO CONTRATTO

BUONGIORNO VORREI ANNULLARE IL CONTRATTO IN ESSERE

Hi scuolacomunebonatesopra,

Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, you can downgrade the account back to the Starter plan from your account billing page. Let me show you how to do it:

1. Hover over to your account Avatar located on the upper right side of the page.
2. On the dropdown menu, click Settings.
3. On the left panel, click on the Billing tab.
4. Click on the Change Plan button.

5. Next, select the Starter plan option.

6. On the modal screen, click the No thanks, continue to downgrade option.

That's it. With this, the subscription auto-renewal will stop and the account will be automatically downgraded back to the Starter plan on the date the current subscription ends.

Let us know if there's anything else we can help you with.