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Hi rintracciofacile,

Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I check your forms, and they are loading correctly. An example is your Incident Template:

Are your forms embedded to a webpage? Could you share the link to the embedded form? If you can take a screenshot of what’s happening, that will also help us to better understand what’s going on. We have a guide about how to do that here.

Once we hear back from you, we'll be able to move forward with a solution.