Il modulo mostra ancora Overquota dopo l'aggiornamento

  • apisjobapl
    Domanda del 19 giugno 2024 alle ore 06:16

    quando sarà attiva la sottoscrizione Bronze?

    Perché il modulo che ho creato da firmare è attualmente overquota

    https://form.jotform.com/241683878046064

  • Carrissa Jotform Support
    Risposta del 19 giugno 2024 alle ore 06:29

    Hi apisjobapl,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, after checking your account, the Bronze subscription has been in effect. Can you try logging out from your account and log in again? I also cleared your form's cache for extra measure.

    Keep us updated and let us know if you need any more help.

  • apisjobapl
    Risposta del 19 giugno 2024 alle ore 06:31

    ok risolto


    grazie

 
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