Nascondi il prezzo dei prodotti in emails

  • leporenicola
    Domanda del 17 giugno 2024 alle ore 04:59


    Nascondi il prezzo dei prodotti in emails Image 1 Screenshot 20

    Posso non far vedere proprio quel prezzo di lato?

  • Raymond Jotform Support
    Risposta del 17 giugno 2024 alle ore 05:20

    Hi Nicola,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Unfortunately, it's not possible to hide the prices of the Product List field but from the form through CSS codes only. Are you trying to hide the prices from the Autoresponder or Notification email that you receive? If so, let us know and we'll submit a feature request on your behalf.

    Let us know if you need any help.

  • leporenicola
    Risposta del 17 giugno 2024 alle ore 05:39

    yes, of course I want the prices not to be visible either in the form or when sending the form

  • Sonnyfer Jotform Support
    Risposta del 17 giugno 2024 alle ore 05:48

    Hi Nicola,

    I checked your form and see that the prices is no longer visible. Check out my screencast below to see what I mean:

    Nascondi il prezzo dei prodotti in emails Image 1 Screenshot 20 As for hiding the prices in emails, I've gone ahead and escalated your request to our developers, but when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

    Thanks for your patience and understanding, we appreciate it.

  • leporenicola
    Risposta del 17 giugno 2024 alle ore 06:25

    I also have no way to hide it from the final request of the form

  • Gilbert Jotform Support
    Risposta del 17 giugno 2024 alle ore 06:43

    Hi Nicola,

    Thanks for getting back to us. Can you explain a bit more about the form's final request you're referring to, where you cannot hide the price? There's currently no option to remove the price detail from the emails, but a feature request has been forwarded already to our developers to see if they can implement an option to strip the price from the product data in the emails. If there are updates about the feature request's progress or status, we'll be sure to notify you in this thread.

    Thank you for your patience. Let us know if you need any other help.

  • leporenicola
    Risposta del 17 giugno 2024 alle ore 06:54

    OK OK thank you very much that's fine

 
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