Account sospeso: Invio di un numero di e-mail superiore alla soglia

Il mio account è stato disabilitato

Hi Lorenzo,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have forwarded this to the relevant team, we will circle back to you on this thread once we have an update from them.

Meanwhile, if you have any further questions, you can add them to this thread.

Hi Lorenzo,

Thanks for waiting patiently. Your account was suspended because you exceeded the email threshold. For Starter accounts, invite email is limited to 10 emails per day, 20 email notifications to be sent out per hour. For paid accounts, they are allowed to send 100 notifications per hour. The daily email limit will restart the next day. I have reinstated back your account. You can now log in to your account without issue.

Give it a try and let us know if you need any help.