Non riesco a ricevere la mail di conferma per la verifica del mio account

salve

non riesco a ricevere la mail di conferma per la verifica del mio account

il mio indirizzo email del mio account è s.tecnico@collereale.it

Greetings







I can't receive the confirmation email for verifying my account



my account email address is s.tecnico@collereale.it

Hi stecnico747,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, our system shows that the verification email was sent to your email address. Can you check your Spam or Junk folder? It is also a good idea to add noreply@jotform.com and noreply@formresponse.com to your contacts lists and whitelist our common domain names found here.

Let us know if you need any more help.

I thank you for the answer, 

I checked my spam and didn't see any emails, I also added the email addresses you indicated to my contacts. Now I have tried several times to send the verification email but without success

I don't know how to verify my email and not lose the form I just created

Hi stecnico747,

I send another verification email to verify your email address. Can you please check your inbox or spam/junk folder to see if the emails are there?

Reach out again if you need any other help.

è molto strano la mail che mi notifica la tua risposta la ricevo

mentre quella di verifica account non è arrivata ho appena controllato lo spam e non c'è niente

non ricevo nemmeno la mail di avvenuta sottoscrizione del modulo che ho creato

Hi stecnico747,

When I checked our system, I saw that your email address is in our Bounce List, which is why you are not able to receive the Verification Email. I have successfully whitelisted your email address s.tecnico@collereale.it. Please try requesting a verification email again.

Reach out again if you need any other help.

Perfect! now i have received email

THANKS!!!!

REGARDS