How to delete submissions from trash so it's not detected as duplicate?

  • Simone_Callegaro
    Domanda del 10 giugno 2024 alle ore 07:33
    Is there some sort of trash for deleted rows that needs to be emptied?
  • Raymond Jotform Support
    Risposta del 10 giugno 2024 alle ore 07:35

    Hi Simone,

    In order for a submission to not be detected as duplicate, it must be deleted from the the trashed entries permanently. Let me show you how to do that:

    1. In your form's table, click on the 3-dot icon beside your table name and select Trashed Entries.
      How to delete submissions from trash so its not detected as duplicate? Image 1 Screenshot 30
    2. On the menu on the right, select the data you'd like to remove permanently and click on Delete Forever.
      How to delete submissions from trash so its not detected as duplicate? Image 2 Screenshot 41

    We also have a guide on How to Delete Form Submission Data that you can check out.

    Reach out again if you have any questions.