Allegare PDF non è corretto

Buongiorno

vorrei risolvere un problema relativo alla creazione automatica di pdf.

All'interno del "modulo di check", nella sezione "allega pdf", posso scegliere solo: "modulo d'anamnesi iniziale" e non "modulo di check". Quindi questo non mi permette di ricevere i pdf corretti.

Grazie

Valentina

Hi Valentina,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I cloned your form and checked the Email Notification and I noticed that your PDF Document is not updated. To fix this, you just need to create a New PDF Document. Here's how:

1. From your Form Builder, click on the Dropdown arrow, then select PDF Editor.
2. Under the PDF Editor page, click on the + New PDF tab, then select New PDF Document.

On the same page, you could also download the Submission in PDF format. You might also get rid of the outdated PDF document you were working with in your PDF editor. None of your Submission Data will be deleted.

Now, here's how to attach your new PDF Document to your Notification Email:

1. Once you create your new PDF Document, go back to your Form Builder, and on the orange navigation bar click on Settings.
2. On the left panel, select Email.
3. Hover your mouse over the Email Notification, then click on the Pen icon to Edit.
4. Under the Advanced tab, toggle On the PDF Attachment option, choose the New Document, then click on Save.

Give it a try and let us know how it goes.