Limite massimo piano free

Buonasera,
Mi è arrivata un'avviso di limite massimo di utilizzo, ma ho fatto solo pochissimi invii in questo mese. Come mai? A cosa è dovuto questo limite massimo? C'è modo di cancellare o ripulire i dati in modo da avere più spazio gratuito?

Hi vamadivani,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I have reviewed your account and currently, you are no where close to exceeding any of your account limit. You can review your account usage on this page. It looks like you have already deleted and purge all your submission data, since your Upload Space limit is at 0.00 MB / 100.00 MB. In case you are not aware on how to download, delete, and purge submission data, here's how to do it:

How to download Submission Data:

• In Form Builder, on the upper left side of the screen, click on the downward arrow icon.
• Click on Tables.
• In Tables, on the right side of the screen, click on Download All.
• Click on your preferred file type.

You may also check out this guide about How to Download Form Submissions as Excel, CSV, or PDF.

How to delete Submission Data:

• In Tables, hover your cursor over the first column of the submission data and click on the checkbox to select the submission data.
• On the right side of the screen, click on Delete.

How to purge deleted Submission data:

• In Tables, click on the three vertical dots icon beside the Tab name.
• Click on Trashed entries.
• Click on the checkbox beside Select All.
• Click on Delete Forever.

You may also check out this guide about How to Delete Form Submission Data.

Let us know if there’s anything else we can help you with.