Jotform: website speed inquiry

  • drivelevate
    Domanda del 31 maggio 2024 alle ore 06:37

    SALVE IL VOSTRO PORTALE MI PIACE PER LA MIA AZIENDA, MA è LENTISSIMO.


    c'è qualche parametro da settare per andare più veloci?



    connessione fibra a 180 mega

    https://www.speedtest.net/it/result/16319309355

  • Mary Jotform Support
    Risposta del 31 maggio 2024 alle ore 06:59

    Hi drivelevate,

    Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, is the form loading too slow? Could you please take a recording of what is happening, then share it with us? You can use loom then share the link with us. Also, I suggest trying switching to a different browser or a different device and see if the issue persists.

    Give it a try and let us know how it goes.