Account Space: Monthly Submission limit reached

  • medeacom
    Domanda del 28 maggio 2024 alle ore 11:41

    Salve stavo facendo delle prove ma ho fatto un errore si sono caricati 100 contatti in piu che mi hanno fatto superare il limite?
    si possono eliminare questi 100 invii che blocco qualche form , perche ho qualche modulo importante che devo tenere attivo

  • Israel Jotform Support
    Risposta del 28 maggio 2024 alle ore 11:51

    Hello medeacom,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I've checked your account and can see that you have reached the monthly Submission limit. Bronze accounts can only get up to 1000 submissions per month, and you received 1004 submissions for this month. This limit will automatically reset on June 01, 2024. You can also upgrade your account to the Silver plan to keep receiving submissions for this month. Let me show you how:

    1. On your My Forms page, click on Pricing in the blue navigation bar at the top of the page.

    How to upgrade my account? Image 1 Screenshot 50 Screenshot 10

    You can also upgrade your subscription on your account’s Upgrade/Billing page.

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    2. On the Pricing page, choose the plan you want to buy.

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    How to upgrade my account? Image 3 Screenshot 72 Screenshot 32

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    How to upgrade my account? Image 4 Screenshot 83 Screenshot 43

    If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. Check out this guide for more details about upgrading your ac

    Let us know if there’s anything else we can help you with.