Come posso resettare la password per poi cambiarla?

Salve,

ho dimenticato la mia password. Vi scrivo perché devo effettuare il reset della mia password per poi cambiarla e non ho ricevuto la mail con le istruzioni per poterlo fare.

Cordiali saluti,

Gaia.

Hi cgaia1993,

Thanks for reaching out to Jotform Support. Our Italian Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, I am sorry you are having trouble with this. Resetting your password is easy. Let me show you how:

1. Go to the Jotform Main Page and click on Login.

2. On the login screen, click on Forgot Password.

3. Enter your email address and then click on Send Reset Instructions.

4. You'll get an email with instructions about how to reset your password. In the email, click on Reset Password.

5. Enter your new password, enter it again to verify it, and then click on Create a New Password.

Your new password is now set, and you can use it to log into your Jotform account.

If you encounter any error in resetting your password, please confirm the email address of the account that you are trying to reset the password of.

Give it a try and let us know if you need any other help.