How to set custom sender email address

  • marcusviniciusitalia
    Domanda del 24 maggio 2024 alle ore 06:18
    Come posso personalizzare qst campo in italiano e aggiunre come mittente la mia mail marcus@pianopratico.it al posto di noreplyjotform ?
  • Chris_L Jotform Support
    Risposta del 24 maggio 2024 alle ore 06:42

    Hi Marcus,

    Thanks for reaching out to us for help. You will need to set up your own SMTP to do this. Here's how to do it:

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    • Fill out the fields using your SMTP credentials.
    • Click on Test Email to check if everything is working.
    • Click on Save Email.

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    Once you are done setting up a Sender Email, you can then proceed to use it for your Notification/Autoresponder email. Here's how to do it:

    • In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    • Click on Emails on the left side of the screen.
    • Hover your mouse over the Notification email and click on the Pencil icon.

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    • Go to Advanced and scroll down to Sender Email.
    • Select your custom Sender Email and click on Save.

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    Give it a try and let us know how it goes.