Acquisizione dati carta di credito come garanzia

Salve, ho un modulo per prenotare un tavolo al mio ristorante. Vorrei però un sistema per dissuadere i clienti a non presentarsi senza disdire entro 24h. Pensavo di poter usare un metodo di pagamento con carta di credito che addebiti 0 euro e se poi non si presentano processare un addebito vero di 15 euro a persona. Come posso fare? Anche una soluzione diversa potrebbe andare bene purché sia chiaro x il cliente che se non disdice il tavolo dovrà comunque pagare una somma a titolo di penale.

Potete aiutarmi?

Hi aldoborgia847,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

no problem, thanks a lot, we wait your response.

Hi aldoborgia847,

Thanks for your patience. To my understanding, you would like to automatically charge the 15 euros when the customer does not show up for their reservation. Unfortunately, the customer cannot be charged automatically for not showing up. Payment authorization might work for you, it is a two-step payment solution that lets you authorize and capture a payment later. This feature is helpful if you wish to preapprove payments before delivering the physical items you’re selling. You can check it out our guide on How to Enable Payment Authorization.

If this is not the exact answer you are looking for, please provide us more details about your concern.

Let us know if you need any more help.