Account sospeso

Buongiorno, sono Costanza.

Non riesco più a creare moduli poiché mi dice che il mio account è sospeso. Vorrei capire perché e vorrei chiedere se potete sbloccarmelo per continuare a creare i moduli.

Grazie in anticipo

Costanza

Hi Costanza,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, we have reviewed the form and noticed that you are using a Copyrighted Logo. To re-activate your account, please provide us with the following proof of legitimacy:

1.  The URL where your form is used.

2.  Provide any document that will support your claims.

3.  Your website or proof of affiliation to legitimate institutions.

Send all of these to reviewers@jotform.com with "Thread #14772551" as the subject, and we’ll let you know about the status of your account after we’ve done a thorough review of them.

Let us know if you have any other questions.

Buongiorno

il logo che ho usato è del posto in cui io lavoro e l’ho usato per fare un sondaggio proprio li. Non capisco quale sia il problema.
Non saprei che documento fornirvi per attestare questa e mi sembra trall’altro assurdo.

https://form.jotform.com/241134219126043

questo è l’URL del modulo

fatemi sapere se potete riattivarmi l’account

Hi Costanza,

I'm afraid I am unable to reactivate the account, you will need to provide the information above or any documentation that you are working for the said company and send them to reviewers@jotform.com. Our Team will be reviewing those information and will respond to your email.

Let us know if you have any other questions.