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OdmbolognaDomanda del 15 aprile 2024 alle ore 08:06
Buonasera,
vorrei fare il pagamento annuale con la nuova carta di credito, ho già provato ripetutamente ad inserire i dati richiesti, ma il sistema me lo respinge.
Grazie rimango in attesa di vostre indicazioni.
Alberto Santoli
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Jemuel Enterprise SupportRisposta del 15 aprile 2024 alle ore 08:49
Hi Alberto,
Thanks for reaching out to Jotform Support. Our Italian Support agents are currently busy assisting other Jotform users. However, I'd be happy to help you in English using Google Translate and you can reply in whichever language you feel comfortable using. If you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. You can update your Credit Card Information in just a few easy steps. Let me show you how:
- On your My Forms page, hover your mouse over your Avatar/Profile image on the top-right side of the page.
- In the menu that comes up, click on Settings.
- Next, go to the Billing tab.
- Click on Change Credit Card.
- Enter the details in the Credit Card Information window.
- Now, just click on Update to save the changes.
We also have a guide about How to Change Your Billing Credit Card that you can check out.
Let us know if you need any more help.
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OdmbolognaRisposta del 15 aprile 2024 alle ore 09:45
Hi Jemuel,
Avevo già provato ripetutamente come da istruzioni inviate, ma esisteva un blocco nel browser che impediva le operazioni, ho risolto rifacendo le stesse operazioni con un'altro pc.
Grazie del vostro solerte intervento.
Alberto