Appointment Element: Reservations delayed by one hour

ho impostato un modulo di richiesta appuntamento ma ho notato che le prenotazioni sono un’ora in ritardo rispetto alle opzioni che avevo dato. Come mai? Questo il form

L’orario proposito era le 10 l’utente ha selezionato 10 credo ma poi la sua call sarà alle 11 Help!!!

Hi federicaricci,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, Are you referring to this form? I cloned your form and tested it to see if I could replicate the issue, and I ran into the same issue. When I looked at your form, I saw that the Appointment field wasn't configured correctly. The timezone changes depending on the user's location when filling out the form. It's really easy to fix, we'll just need to lock the timezone, so users will only see appointments in your time zone. Let me show you how to fix it:

• In Form Builder, click the gear icon of your Appointment field to open Properties.
• Go to the Advanced tab, and scroll down a bit.
• Toggle off the Lock the Time Zone option. That's it.

Give it a try and let us know how it goes.