Account Suspended: Collection of Login Credentials.

Buongiorno, mi è stato sospeso l’account ma non capisco perché, stavo cercando di formula l’app per la farmacia dove lavoro ed è stato bloccato tutto è possibile riattivarlo?

Hi Elisa,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, coming back to your question, I checked your account and saw that it was auto-suspended by our Phishing Detecting System because of the form ID 241012989384361 having a field for collecting login credentials, which is against our Terms of Use. I've removed the offending field from your form, in order for us to reactivate your account. You should be able to log in again now.

Reach out again if there’s anything else we can help you with.

grazie di cuore, provvederò a cambiare la mail di riferimento mettendo quella della farmacia (così non ci saranno più disguidi) non appena torno a lavoro domani mattina. Grazie mille davvero

grazie

siccome gestisco anche la parte social della farmacia ho l’account collegato al mio personale, non avevo pensato potesse creare fraintendimenti, chiedo scusa e ringrazio ancora