Come posso annullare un pagamento

Cm posso annullare un pagamento

Hi Nunzia,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I tried locating an account using the email address you used to open the thread, but there were no accounts found. Can you provide us with the username, the email address, or a URL link to a form associated with the account so we can locate it? Alternatively, you can provide us with the details below:

• Last 4 digits of the card
• Card Type
• Amount of the last transaction
• Date of the last transaction

Once we hear back from you, we'll be able to move forward with the solution.

Hi Nunzia,

How is it going? Just sending a follow-up to see if you were able to get our previous message. If yes, please feel free to let us know so we can further check this for you. Meanwhile, I will be marking the thread as resolved since we have not received any response from you.

Reach out to us again if you have more questions.