How to remove Jotform Branding in Jotform Apps?

Buongiorno,

ho fatto l'upgrade dal piano gratuito a quello "bronzo" per disporre di un numero di moduli superiore a 5 da introdurre in una App, ma soprattutto per non avere il banner del marchio Jotform alla base della schermata.

Invece vedo che è ancora presente nella App, e che non c'è nulla di specificato in merito alle app, ma solamente ai moduli.

Ma quindi significa che non c'e modo di togliere il banner da una app? Non dovrebbero le app essere assimilate ale stesse caratteristiche degli abbonamenti per i moduli?

Grazie per la risposta,

Vittorio Capello

HI Vittorio,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. Can you please confirm if you have removed the Jotform Branding feature on the Account Settings page? Here's how to do it:

1. Click the Profile icon on the top right corner of the page.
2. Then, select the Settings option from the menu.
3. Next, scroll down to Jotform Branding.
4. Uncheck the Show “Powered by Jotform” on my forms option.
   

This should also remove the Jotform branding from the bottom of Jotform Apps. Can you give it a try and see how it goes?

If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

Let us know if you need any more help.