chi siete?

  • pinocardini65
    Domanda del 3 aprile 2024 alle ore 05:50

    Mi sono trovato una spesa di 6,99 euro sul conto di cosa?

    io non ho mai sottoscritto abbonamenti, potreste rispondere per cortesia?

    Aspetto cortese risposta.

    Giuseppe Cardini


  • Eiron_O Jotform Support
    Risposta del 3 aprile 2024 alle ore 06:02

    Hi Giuseppe,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I checked your account, and I see that you're on the Starter (Free) plan. Can you tell us the username or email address of the account with the subscription so we can check? You can also send us the following details so we can locate the charge:

    • Amount:
    • Name on card:
    • Last 4 digits on card used:
    • Type of Card:
    • Expiration date:

    As soon as we hear back from you, we'll be able to help you with this.