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ALBERTO CANALINIDomanda del 20 marzo 2024 alle ore 17:01
Buonsasera, si puo sbloccare l'account "raccoltadati118mo@gmail.com"?
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Jovanne Jotform SupportRisposta del 20 marzo 2024 alle ore 17:36
Hi Alberto,
Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I checked your account associated with this email address: raccoltadati118mo@gmail.com, and it appears that your account has been suspended due a possible clickbait. If you believe that your account was suspended in error, we’ll need you to do the following:
- Send us the URL where your form is used.
- Send us a link to your website or proof of affiliation with a legitimate institution.
- Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Send these things above to reviewers@jotform.com with Thread #13109871 as your subject and we’ll let you know about the status of your account after we’ve done a thorough review of them.
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guest_013b42d225b97574Risposta del 20 marzo 2024 alle ore 17:50Non capisco, me lo potete sbloccare?_____________________Canalini AlbertoMobile +393393949165E-mail: alberto.canalini@gmail.comIl giorno 20 mar 2024, alle ore 22:36, Jotform <noreply@jotform.com> ha scritto:
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Jovanne Jotform SupportRisposta del 20 marzo 2024 alle ore 17:59
Hi Alberto,
Your account was suspended because of a possible clickbait. This means that one of your forms was used for clickbait activities. To reactivate your account, you need to do the following:
- Send us the URL where your form is used.
- Send us a link to your website or proof of affiliation with a legitimate institution.
- Change your registered email to a corporate one to avoid getting flagged again by our phishing detector.
Unfortunately, we cannot reactivate your account without doing the above-mentioned requirements. Send these things above to reviewers@jotform.com with Thread #13109871 as your subject and we’ll let you know about the status of your account after we’ve done a thorough review of them.
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guest_013b42d225b97574Risposta del 20 marzo 2024 alle ore 18:05Come faccio a inviare url se l’account è bloccato e non mi fa accedere?_____________________Canalini AlbertoMobile +393393949165E-mail: alberto.canalini@gmail.comIl giorno 20 mar 2024, alle ore 22:59, Jotform <noreply@jotform.com> ha scritto:Your account was suspended because of a possible clickbait. This
means that one of your forms was used for clickbait activities. To reactivate
your account, you need to do the following:Send us the URL where
your form is used.Send us a link to your website or proof of
affiliation with a legitimate institution.Change your registered email
to a corporate one to avoid getting flagged again by our phishing
detector.Unfortunately, we cannot reactivate your account without
doing the above-mentioned requirements. Send these things above to reviewers@jotform.com with Thread
#13109871 as your subject and we’ll let you know about the status of your
account after we’ve done a thorough review of them.
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Jovanne Jotform SupportRisposta del 20 marzo 2024 alle ore 18:09
Hi Alberto,
You can send the following information via email to the email address I provided in my previous response. Once our reviewers checked and verified your submitted documents, they will respond to you via email.
Let us know if there’s anything else we can do for you.