Come posso cancellare un pagamento

Man.m.-100286973-

Hi Giuliettaparrella58,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. To confirm, are you looking to cancel a payment associated with your Jotform subscription? If so, please provide us the email address associated with your Jotform account and the following details:

• Card Type:
• Last four digits of the Card:
• Expiration date:
• Transaction date:

Or, if it is about a payment for a form created by a Jotform user that you completed, we suggest contacting directly the form owner since the payment is not being processed by Jotform.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.