Come uscire dal restore mode e riattivare l'account

  • carlamura
    Domanda del 15 marzo 2024 alle ore 11:00

    Buonasera,

    sono rientrata nel mio account dopo diverso tempo e non riesco a pubblicare un modulo in quanto in "restore mode" è possibile riattivare l'accont?

    grazie

  • Angeli Jotform Support
    Risposta del 15 marzo 2024 alle ore 11:06

    Hi carlamura,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you referring to the account with the email address carla.mura@aism.it? If so, it seems that this account is already in Active status and you should be able to use your form now. Can you give it a try and see how it goes? 

    Reach out again if you need any more help.