Ricezione fatture tramite email

  • evogy
    Domanda del 13 marzo 2024 alle ore 12:55

    Sarebbe possibile impostare un indirizzo e-mail al quale ricevere le fatture di acquisto?


  • Joshua_T Jotform Support
    Risposta del 13 marzo 2024 alle ore 13:04

    Hi Evogy,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are currently busy helping other Jotform users. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, remember that you'd have to wait until they're available again.

    Now, let me help you with your question. If you are referring to the invoices for your subscription in Jotform, you can view them from your account. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit, and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Ricezione fatture tramite email Image 1 Screenshot 30

    But, if you are referring to sending an invoice to the users who purchase an item you are selling using your form, you can do that as well. Let me show you how:

    1. Once you’ve set up the Payment Gateway, click on the List icon to open the Payment Settings panel.
    2. Then, click the Invoice tab and set Enable Invoice to Yes.

    You can enter your business details under the Your Business Details section and then that information will appear on your invoices.

    Ricezione fatture tramite email Image 2 Screenshot 41

    We also have a guide about How to Generate an Invoice for Your Payment Form that you can check out.

    Reach out again if you have any other questions.