The website is slow.

  • bianchimatteo657
    Domanda del 13 marzo 2024 alle ore 12:23

    Ho iniziato a usare Jotform ieri per creare la mia app, mi trovo bene se non per il fatto che va sempre a scatti e per scrivere due righe ci vuole un'ora.

    Potreste per favore risolvere?

  • Elbert_A Jotform Support
    Risposta del 13 marzo 2024 alle ore 12:29

    Hi Alessandria,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I’m really sorry that this is happening. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    The website is slow Screenshot 20

    Can you try it again using a different browser such as Safari, Edge, Opera? I've cleared your form cache as a precaution. If you run into the same issue again, let us know, and we'll do some more testing to see what's going on.