Creazione nuov account

  • Roberto_Longoni
    Domanda del 12 marzo 2024 alle ore 10:51

    Salve vorremmo fare un upgrade del piano ma creando un nuovo accout associato alla onlus, poi è possibile passare un modulo da un account a un'altro?

    Per ottene sconto per no profit facciamo la richiesta dal form giusto, poi una volta che riceveremo la conferma si effettua il pagamento?

    Grazie Roberto

  • Justin_E Jotform Support
    Risposta del 12 marzo 2024 alle ore 10:54

    Hi Roberto_Longoni,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Yes, it's possible to transfer forms to another account even when you are a Non-Profit Organization. You can apply for a Non-Profit discount by filling out the form here.

    After submitting the form, the information you sent will be reviewed. You will get an update in the email address that you have provided in the application form within 24 to 48 hours.

    Let us know if there's anything else we can help you with.

  • Roberto_Longoni
    Risposta del 12 marzo 2024 alle ore 11:13

    Ho creato un nuovo utente ed ho inviato i documenti per verificare che siamo una no profit tramite il form, per il paganto devo aspettare una risposta da voi giusto?

  • Justin_E Jotform Support
    Risposta del 12 marzo 2024 alle ore 11:25

    Hi Roberto_Longoni,

    Thanks for getting back to us. Yes, you'll need to wait for a response from our team if you want to upgrade your account with a Non-Profit Discount since your account does not have a Non-Profit Status activated yet. You'll get an email regarding your request and our team will reach out to you.

    Let us know if there's anything else we can help you with.