Can't see my form and its submissions

  • Cooperativa_SoleLuna
    Domanda del 6 marzo 2024 alle ore 12:39

    Buonasera ho utilizzato la piattaforma per l'archiviazione di alcune relazioni provenienti dalla compilazione di un link predisposto.

    Al momento non trovo più nulla di quello che c'era all'interno del mio account

    sapreste dirmi cosa può essere successo?

    grazie

  • Angeli Jotform Support
    Risposta del 6 marzo 2024 alle ore 13:02

    Hi Cooperativa_SoleLuna,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Are you looking for your form submissions? If so, I see that there are 2 forms in your account. If your forms are not showing on your My Forms page, please check your Archived folder. Here's how:

    1. In My Forms page, click on Archive at the bottom.

    Cant see my form and its submissions Image 1 Screenshot 30

    If the form is in there, you can unarchive it so you can see your submissions. Let me show you how:

    1. Click on Archive on the left side of the page to see all of your Archived Forms
    2. Hover your mouse over the form you want to unarchive.
    3. Click on More on the right side of the screen and then click on Unarchive.

    Cant see my form and its submissions Image 2 Screenshot 41

    Give it a try and let us know if you need any help.