Account Jotform sospeso

Buongiorno, da sabato mattina non riesco più ad accedere al mio account Jotform. Quando inserisco le credenziali mi dice che l'account è stato sospeso.

Hi Francesco,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your account associated with this email address: francesco.chiodelli@alice.it, and it appears that your account is suspended due to asking for a password on this form (240594124618053), which is against our Terms of Use. In order to activate your account, we need your permission to remove these offensive fields.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.

I give consent to remove the fields that violate the terms of use. Thank you very much for the support.

Hi Francesco,

Thanks for getting back to us. About your request, phishing fields have been removed from your account, and it is now activated.

Let us know if there's anything else we can help you with.