App esistente

  • Pietro Bonanno
    Domanda del 5 marzo 2024 alle ore 02:53

    Buongiorno, la nostra app è :https://eu.jotform.com/app/240641259067356

    ma non riusciamo ad avere accesso in quanto l'azienda che ha inserito la mail di accesso non è rintracciabile.

    la nostra azienda è haras srl. attendiamo vostro riscontro anche per sottoscrivere abbonamento.

    grazie per contatti 3385690751

  • Lorenz Jotform Support
    Risposta del 5 marzo 2024 alle ore 05:13

    Hi Pietro,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

    The app link you shared is under the account associated with the email address k*ir**ma*ei**ta*y@gmail.com. You can login to that account to gain access to the app. If the email used on the account is invalid, what you can do is just create a new account using the correct email. Since the app is empty and you haven't started working on it yet, you can just create a new one from scratch.

    Let us know if you have any other questions.