Sending email doesn't work with imported submissions.

  • stefanoguerra
    Domanda del 3 marzo 2024 alle ore 03:10

    Buongiorno,


    ho utilizzato l'importazione dei dati per compilare da faile XLS un form e funziona correttamente.

    Ciò che non funziona è l'invio delle mail per le risposte importate.


    Potete verificare?


    Grazie

  • Sidharth Jotform Support
    Risposta del 3 marzo 2024 alle ore 06:00

    Hi Stefano,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Importing data into a table will not activate any email or integration triggers. You can add a button to send an email for each submission directly from the table. Adding the send email button is easy and let me show you how:

    1. In Jotform Tables, scroll right and click on the + Add button after the last column.
    2. In the Add New Column window, click on the Buttons tab. Sending email doesnt work with imported submissions Screenshot 30
    3. Select Send Email, and click on the Next button.
    4. Enter a Column Name, and then click on the Next button.
    5. Select the Emails and then click on the Create Column button.
    6. Click on the Send Email button in the tables. Sending email doesnt work with imported submissions Screenshot 41

    That's it. Give it a try, and let us know if there's anything else I can help you with.