metodo di pagamento - non obbligatorio

  • robybona
    Domanda del 2 marzo 2024 alle ore 14:38

    buongiorno

    ho costruito un form con il "metodo di pagamento", vorrei lasciare l'opzione di pagare in contanti, quindi non vorrei che questo campo fosse obbligatorio, ma non trovo il modo di proseguire senza fare il pagamento con PayPal o Carta di Credito... quale opzione dobbiamo abilitare per non obbligare il pagamento al momento dell'iscrizione?

    grazie

    Roberto

  • Mike_G Jotform Support
    Risposta del 2 marzo 2024 alle ore 18:13

    Hi Roberto,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. As long as the payment field is shown on the form and its amount box is not equal to zero, people will always be required to make a payment to submit the form. I understand that you want to allow people to submit your form when they choose to pay the registration fee in cash. You can do that by setting up a logical condition on your form that when met will hide the payment field and show a different field where people can enter their registration fee. Let me show you how to do that:

    Adding a new field:

    1. Open your form in Form Builder, and click on the Add Form Element menu on the left side of the page.

    2. Under the Basic tab, add a Number field, and position it after the Quota Iscrizione Gara field.

    metodo di pagamento   non obbligatorio Image 1 Screenshot 80

    3. Next, click on the Gear icon on the right of the field to open its Properties window.

    4. Under the General tab, set the Field Label to Quota Iscrizione Gara.

    metodo di pagamento   non obbligatorio Image 2 Screenshot 91

    5. On the Advanced tab, toggle the Shrink field property and the Hide field property of the field to the On position.

    metodo di pagamento   non obbligatorio Image 3 Screenshot 102

    Setting up the logical condition:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Click on Conditions on the left of the page.

    3. Now, click on Show/Hide Field. If there is already an existing logical condition, click on Add a New Condition first.

    metodo di pagamento   non obbligatorio Image 4 Screenshot 113

    4. Set the conditions like you see below, and click on Save:

    • IF: Come vuoi pagare?
    • STATE: Is Equal To
    • VALUE: Contanti
    • DO: Show
    • FIELDQuota Iscrizione Gara (Number field)
    • DO: Hide
    • FIELDQuota Iscrizione Gara (PayPal payment field)

    metodo di pagamento   non obbligatorio Image 5 Screenshot 124

    Setting the form to clear conditionally hidden fields:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings and then click on Show More Options.

    2. In the Form Settings menu, scroll down and select Clear when hidden in the Clear Hidden Field Values setting.

    metodo di pagamento   non obbligatorio Image 6 Screenshot 135

    And that's it. Check out the screencast below to see the result:

    metodo di pagamento   non obbligatorio Image 7 Screenshot 146

    You can find my form here. Feel free to clone my form to your account so you can inspect it. Click here to see how to clone the form. We also have a guide about how to show or hide fields based on user answers that you can check out.

    Let us know if there’s anything else we can help you with.

  • roby
    Risposta del 3 marzo 2024 alle ore 10:06

    Thank you so much!

    everything is very clear, I appreciate your help!!!