devo avere il pacchetto pro per usare zapier ?

  • lucapaschetta95
    Domanda del 23 febbraio 2024 alle ore 04:10

    Buongiorno,

    devo avere il pacchetto pro per usare zapier ?

    Ho bisogno di copiare i dati di un form su un gestionale, ma non riesco a connettere il mio account jotform. Devo avere il pacchetto PRO con gestione dei dati in europa ecc.. obbligatoriamente ?

  • Kris Ann Jotform Support
    Risposta del 23 febbraio 2024 alle ore 06:39

    Hi Luca,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. No, you don't need to have a pro account to use Zapier, but it is restricted for a number of apps in zaps. Can you send me the link to your form so I can take a look at it for you?

    After we hear back from you, we’ll have a better idea of what’s going on and how to help.

  • lucapaschetta95
    Risposta del 23 febbraio 2024 alle ore 13:35

    No problem, English assistance is fine with me.

    The link to my form is this: https://form.jotform.com/232913098781060

    I tried logging in with my account on zapier, but it won't let me log in because there are errors I don't understand

  • Angeli Jotform Support
    Risposta del 23 febbraio 2024 alle ore 15:44

    Hi Luca,

    Thanks for the form link. I'm sorry you're having issues connecting your form to Zapier. Can you also take a screenshot of the error message and send it to us? This guide will show you how to do that.

    Once we hear back from you, we'll be able to move forward with a solution.

  • lucapaschetta95
    Risposta del 26 febbraio 2024 alle ore 04:12

    devo avere il pacchetto pro per usare zapier ? Image 1 Screenshot 40devo avere il pacchetto pro per usare zapier ? Image 2 Screenshot 51devo avere il pacchetto pro per usare zapier ? Image 3 Screenshot 62


  • Jovanne Jotform Support
    Risposta del 26 febbraio 2024 alle ore 06:21

    Hi Luca,

    Can you try reconnecting your account by clicking on the Create A New Account button in your Zap? Check out the screenshot below:

    devo avere il pacchetto pro per usare zapier ? Image 1 Screenshot 20

    Give it a try and let us know how it goes.