Rinnovo abbonamento

  • ServiceIslandSrl
    Domanda del 22 febbraio 2024 alle ore 15:36

    Salve. il mio piano Silver scade il giorno 28 ma ho quasi esaurito gli invii con pagamento.
    Come posso fare per fare l'upgrade del piano ma solo fino al 28 per poi tornare al Silver?

    Grazie per la risposta,
    Antonello Grimaldi

  • Ryan Jotform Support
    Risposta del 22 febbraio 2024 alle ore 15:43

    Hi Antonello,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Unfortunately, what you are referring to is not possible. Once you upgrade your account to a higher plan, you need to remain with that plan until it expires.

    Reach out again if you have any other questions.

  • ServiceIslandSrl
    Risposta del 22 febbraio 2024 alle ore 15:55
    Grazie per la risposta ma se eseguo l'upgrade domani 23 sarà valido fino
    al 22 marzo?
    Il 22/02/2024 21:43, Jotform ha scritto:
    ...
  • Ryan Jotform Support
    Risposta del 22 febbraio 2024 alle ore 16:13

    Hi Antonello, 

    Thanks for getting back to us. Yes, that is correct.

    Reach out again if you have any other questions.