Upload Space is still full

Ho eliminato tutte le risposte, ma lo spazio risulta saturato

Hi Giuseppe,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I recalculated your account's upload space and it is now showing 0.00 out of 100.00 MB. Can you please try checking your upload space again? You can check your available space on your account. Let me show you how to check it:

1. Click on your avatar in the top right corner of the page.

2. Click on View All to view the usage dropdown list.

You should be able to see all of your account's limits and usage.

You can also see it on your Account Usage page. Let me walk you through it:

1. Click on your avatar in the top right corner of the page.

2. Then, click on Settings from the drop list menu.

3. Go to the Usage tab in the left menu. Here you will see all of your usage.

Reach out again if you need any other help.

ok, adesso vedo libero lo spazio ma il modulo da ancora l'errore

Hi Giuseppe,

Thanks for getting back to us. I checked your forms and can confirm that the forms are accessible. Check out my screenshots below:

ISCRIZIONI 2024

RINNOVO 2024

I've cleared your form caches to refresh your form. If the same error is displayed, please try clearing your browser's cache and cookies and see how it goes.

Give it a try and let us know how it goes.