Non riesco ad entrare sul mio profilo

  • Victoria Sugac
    Domanda del 13 febbraio 2024 alle ore 10:11

    Buongiorno,

    non riesco ad entrare sul mio profilo in alcun modo.
    anche cambiando e-mail mi dice sempre che la password è’ errata.

    potete sbloccare?
    Grazie mille,

    victoria

  • Ryan Jotform Support
    Risposta del 13 febbraio 2024 alle ore 10:19

    Hi Victoria, 

    Thanks for reaching out to Jotform Support. I checked your account and it is currently suspended due to a Fake Job Offer using this form. We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms of Use where Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    For us to reactivate your account, we will have to delete the offending form or provide us with the following details:

    • The URL where your form/s is/are used.
    • Provide any documentation that will support your claims.
    • Your website or proof of affiliation to any banking institution.

    And then, send all of these to reviewers@jotform.com with Thread #11821591 as the subject. One of our colleagues will get back to you about the status of your account.

    Let us know if there’s anything else we can help you with.