Subscription: Can we upgrade few limits against our Jotform account?

  • bvcschoolit
    Domanda del 12 febbraio 2024 alle ore 04:00

    Salve, è possibile acquistare un estensione per la ricezione delle risposte invece di effettuare l'upgrade del piano?

  • Ibrar Jotform Support
    Risposta del 12 febbraio 2024 alle ore 06:28

    Hi BVC School,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. Jotform has various types of limits. Could you please specify which limit you're looking to exceed? That way, I can provide you with the appropriate guidance. Additionally, Jotform offers discounts for educational purposes. You can click here to learn more about Jotform Educational discount.

    Once we hear back from you, we'll be able to help you with this.

  • Gianmarco Comerci
    Risposta del 13 febbraio 2024 alle ore 04:53

    Hi, we are a training school and we use Jotform for a survey in order to screen applications for our courses. We currently have the account locked because we have reached the limit of responses. Is there an option to increase the number of responses by only paying for an extension or do we have to purchase one of the subscription plans?

  • Ibrar Jotform Support
    Risposta del 13 febbraio 2024 alle ore 05:17

    Hi BVC School,

    Thanks for your feedback. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    We really appreciate your patience and understanding while we look into this.

  • Ibrar Jotform Support
    Risposta del 13 febbraio 2024 alle ore 06:29

    Hi BVC School,

    Thanks for your patience and understanding, we appreciate it. Unfortunately, what you're asking for is not possible. But, if you represent an educational or non-profit organization, you can avail a 50% discount. You can click here to learn more about Jotform Educational discount.

    Once we hear back from you, we'll be able to help you with this.