Autoresponder: Can't insert email

  • tecnomarmimodica
    Domanda del 10 febbraio 2024 alle ore 08:35

    salve non riesco ad inserire una mail come mail di risposta

  • Lorevie Jotform Support
    Risposta del 10 febbraio 2024 alle ore 09:12

    Hi Matteo,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I've checked and cloned all three of your forms and found out that you've set up properly the autoresponder of two out of the three forms. To clarify, are you talking about the disabled form: Preventivatori Tecnomarmi? If not, can you tell us which form are you talking about, so we can investigate it? Can you also explain a bit more about the issue, so we can get a better idea of what's happening?

    Once we hear back from you, we'll be able to move forward with a solution.