My form stopped working.

Da ieri sera, il mio modulo non funziona. Come posso risolvere?

Hi universodocente,

Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I'm sorry that this is happening. I checked your forms and was able to open all of them. Can you give us the URL of the form that's not working? Here's how you can get your form URL:

1. On your My Forms page, hover your mouse over the form, and click on the More dropdown on the right part of the page.
2. Under Publish, select Publish Form.
3. Click on the Copy Link button.

Also, can you send us some screenshots of what’s happening? This guide will show you how to do that.

After we hear back from you, we’ll have a better idea of what’s going on and how to help.