Come modificare il metodo di pagamento?

  • associazionecoripiemontesi
    Domanda del 8 febbraio 2024 alle ore 09:42

    Ho annullato il pagamento automatico tramite paypal ma non riesco ancora a pagare con una nuova carta di credito.

    Non mi permette di selezionare un metodo di pagamento diverso da paypal e non mi permette di selezionare il pagamento mensile.

    Jotform Thread 11662173 Screenshot
  • Waqas Jotform Support
    Risposta del 8 febbraio 2024 alle ore 10:25

    Hi associazionecoripiemontesi,

    Thanks for reaching out to Jotform Support. Unfortunately, our Italian Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Italian, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. I'm sorry you're having difficulties with this. Can you try to remove your subscription from the PayPal dashboard first and then upgrade your account using a credit card? We also have a guide about How to Cancel Your PayPal Subscription to Jotform that you can check out.

    Give it a try and reach out again if you have any other questions.